At Stylishlodge, accessible via stylishlodge.store, we strive to ensure customer satisfaction with every purchase. This Return & Refund Policy outlines our policies for returns, refunds, exchanges, and cancellations for all orders placed within the United States.

1. 60-DAY RETURN POLICY

We offer a 60-day return policy, which means you have 60 calendar days from the date you receive your item to request a return.

To be eligible for a return:

• The item must be in new, unworn, unused, and unwashed condition.

• The item must be in its original packaging with all tags, labels, and accessories attached.

• Proof of purchase (order number or email confirmation) is required.

Note: Items returned to us without prior return approval will not be accepted.

2. RETURN PROCESS & SHIPPING COSTS

To initiate a return, please contact our support team at support@stylishlodge.store or call +1 (213) 606-1876. Once approved, we will provide you with detailed instructions and the return authorization.

Return Shipping Fees:

• Damaged, Defective, or Incorrect Items (Store Error): If the return is due to a product defect, transit damage, or an incorrect item shipped by us, Stylishlodge will provide a prepaid return shipping label at $0 cost to you.

• Customer Preference / Change of Mind: If you are returning an item due to change of mind, personal preference, or ordering the wrong size/item, the customer is responsible for the return shipping label costs.

3. DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS

Please inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong product, contact us immediately within 48 hours of delivery.

Please include your order number along with clear photos or videos of the item and packaging. We will review the issue promptly and arrange a free replacement or full refund.

4. RESTOCKING FEES

We do not charge any restocking or administrative fees on returns.

• Restocking Fee: $0.00

5. EXCHANGES

We only replace items that are damaged, defective, or incorrect upon arrival. If you wish to exchange a non-defective product for a different size or color, please request a return for the original item and place a new order on our site once the return is processed.

6. REFUND PROCESS & TIMELINE

Once your return is delivered to our facility, it will be inspected by our quality team:

• Inspection Time: Within 2 business days of receiving the return.

• Refund Approval: Once approved, your refund will be processed automatically to your original payment method within 48 hours (2 business days).

• Bank Processing Time: Please allow 5 to 10 business days for your bank or credit card issuer to post the refunded funds back to your statement.

7. ORDER CANCELLATIONS & PROMO CODES

• Cancellations: You may request to cancel your order within 24 hours of purchase, provided the item has not been dispatched. Once an order is processed or shipped, it cannot be canceled in transit and must be handled through our standard return process.

• Unused Promo Codes: Discounts or promo codes cannot be retroactively applied after checkout is completed.

CONTACT INFORMATION

Email: support@stylishlodge.store

Phone: +1 (213) 606-1876

Address: 14940 Orchid Ave, Fontana, CA 92335, United States