Welcome to the stylishlodge.store FAQ page. Here you will find clear answers to common questions regarding our store operations, shipping timelines, returns, and payment procedures.

1. GENERAL INFORMATION & CONTACT

Where is your business located?

Our primary operations and fulfillment location is based in Fontana, California:

• Address: 14940 Orchid Ave, Fontana, CA 92335, United States

How can I contact customer service?

You can reach our dedicated customer support team directly via email or phone:

• Email: support@stylishlodge.store

• Phone: +1 (213) 606-1876

• Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)

Who owns and operates Stylishlodge?

Stylishlodge is founded and operated by Daniel Drost, dedicated to providing high-quality lifestyle and home goods with complete operational transparency.

2. SHIPPING & DELIVERY

What are your shipping costs?

We offer FREE Standard Shipping on all domestic orders shipped within the United States. There are no minimum order purchase requirements ($0.00 Shipping Fee).

What are your handling and transit times?

Our shipping process follows a clear schedule:

• Order Cut-Off Time: 5:00 PM Eastern Standard Time (EST) (Monday – Friday)

• Order Handling / Processing Time: 1 to 3 business days (Monday – Friday)

• Domestic Transit Time (USA): 7 to 10 business days (Monday – Friday)

• Total Estimated Delivery Time: 8 to 13 business days (Monday – Friday)

How do I track my order?

Once your shipment has been dispatched, you will automatically receive a shipping confirmation email containing a tracking number and a direct carrier link to monitor your package in real-time.

3. RETURNS, REFUNDS & CANCELLATIONS

What is your return policy window?

We offer a generous 60-day return policy. You have 60 calendar days from the date your package is delivered to request a return. Items must be unused, unwashed, and returned in their original packaging with all tags attached.

How do I initiate a return?

To start a return, please contact us at support@stylishlodge.store or call +1 (213) 606-1876 with your Order ID. Upon approval, we will provide you with full return authorization and instructions.

Who pays for return shipping?

• Damaged, Defective, or Wrong Items (Store Error): Stylishlodge provides a prepaid shipping label at no cost to you ($0 Return Shipping Fee).

• Customer Preference / Change of Mind: The customer is responsible for covering return shipping costs.

Are there any restocking fees?

No. We do not charge any restocking or administrative fees on returns ($0.00 Restocking Fee).

How long do refunds take?

Once your return package is delivered to our facility, it is inspected within 2 business days. Upon approval, your refund will be credited back to your original payment method within 48 hours (2 business days). Please allow 5 to 10 business days for your bank to post the funds.

Can I cancel my order?

• Before Shipment: You may request a full cancellation within 24 hours of placing your order if it has not yet dispatched.

• After Shipment: Orders already in transit cannot be canceled and must follow our standard 60-Day Return Policy upon delivery.

4. PAYMENTS & SECURITY

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB, Maestro, Visa Electron) as well as secure digital wallets including PayPal and Apple Pay.

Is my payment information secure?

Yes. stylishlodge.store strictly adheres to PCI DSS compliance standards and utilizes 256-bit SSL encryption to ensure all transaction details remain private and protected. We do not store credit card details on our servers.

CONTACT INFORMATION

Email: support@stylishlodge.store

Phone: +1 (213) 606-1876

Address: 14940 Orchid Ave, Fontana, CA 92335, United States